Guarantee · updated 2026-11-12
Refund policy
If any store rejects one of our codes within 60 days of purchase, we refund it. Amazon included, whatever the reason.
How to claim
- Email info@geteancode.eu within 60 days of your purchase date.
- Include your order number, the rejected code(s) and a screenshot of the store's error message.
- We confirm within 1 business day and refund each rejected code to your original payment method within 5 business days.
What's covered
- Any marketplace, retailer or platform that refuses the code, for any reason.
- The refund is the price you paid per code in your pack. Example: a rejected code from a 10-pack is refunded at €1.30.
- A refunded code is withdrawn from you; don't use it on other listings.
What's not covered
- Claims made more than 60 days after purchase.
- Changing your mind about codes nobody rejected. Codes are delivered immediately, so the usual 14-day withdrawal right doesn't apply (see terms).
- Printing, packaging or listing costs.